Privacy Policy

Last updated: March 27, 2026

Regulars ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our loyalty rewards platform (the "Service").

1. Information We Collect

1.1 Information You Provide Directly

• Account information: name, email, phone number, password
• Profile information: profile picture, preferences
• Support requests, feedback, and inquiries
• Vendor business details, staff, billing, branding materials
• Customer transaction history, points balance, vouchers, favorite locations

1.2 Information Collected Automatically

• Device and operating system details
• Usage data and analytics
• Location data (with permission)
• QR code scans
• IP address, browser type, cookies, and logs

1.3 Information from Third Parties

• Social login providers
• Payment processors
• Analytics providers

2. How We Use Your Information

• Provide and improve the Service
• Manage accounts and loyalty points
• Enable QR scanning and reward redemption
• Send confirmations, vouchers, and notifications
• Support, fraud prevention, and legal compliance
• Generate vendor analytics and insights

3. How We Share Your Information

• With vendors participating in loyalty programs
• With cloud, payment, analytics, and support providers
• For legal reasons and fraud investigations
• As part of mergers, acquisitions, or business transfers
• With your explicit consent

4. Data Retention

We retain your data as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. After account deletion, data is deleted or anonymized within a reasonable timeframe unless retention is legally required.

5. Your Privacy Rights

• Access and portability
• Correction
• Deletion
• Marketing opt-out
• Object to processing
• Withdraw consent

6. Security

We use encryption, access controls, audits, staff training, and fraud prevention measures to protect your information. However, no system is completely secure.

7. Cookies

We use essential, performance, functionality, and marketing cookies to improve the Service and personalize your experience.

8. Children's Privacy

The Service is not intended for children under 13. If we learn that personal data from a child under 13 has been collected without proper consent, we will delete it promptly.

9. International Transfers

Your data may be processed in countries outside your residence. We use appropriate safeguards such as standard contractual clauses and other recognized legal mechanisms.

10. Third-Party Links

We are not responsible for the privacy practices of third-party websites or services linked from our platform.

11. CCPA Rights

California residents may have additional rights including the right to know, delete, opt out, and avoid discrimination.

12. GDPR Rights

EEA users have rights including access, rectification, erasure, restriction, portability, objection, withdrawal of consent, and complaint rights.

13. Changes to This Policy

We may update this policy periodically. Material changes will be communicated via this page, email, or in-app notices.

14. Contact Us